The great explorer of the truth, the master-builder of human happiness no one rejects dislikes avoids pleasure itself because it is pleasure but because know who do not those how to pursue pleasures rationally encounter consequences that are extremely painful desires to obtain.
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Hotel Management
Our core focus is to maintain and enhance value, subject to your constraints of capital and time
We manage hotels with flexible operating models across a wide range of hotel segments & brands
Revenue Management
- Rooms market mix
- Yield and pricing reviews
- Specialised Account Management
- Franchise Related Activities
- Room Inventory Controls
- Revenue Maximisation Reviews
Sales & Marketing
- Competitive set analysis; SWOT analysis, pricing and tour operator business partners
- Identification of the optimum segmentation mix and appropriate booking sources (OTAs, Tour Operators, Affiliations, etc.)
- Contracting policies with domestic & international travel agents and tour operators (allotment contracts, on-request contracts, rates & discounting, etc.)
- Digital Marketing; strategy, content, e-mail, SEO, social media, website optimisation, YouTube and paid search
Food & Beverage
- Branding, concept & experience development
- Menu development & engineering
- Operational review & optimisation
Design, Branding and Communications
- Customer experience and its integrity, spatial or digital, is an integral part of the branding
- Our design & branding journey starts from identifying the future customer, which we build the concept, brand and design around it
- Integrated PR & communication strategies
Human Resources
- Bespoke manning to create a dynamic organisational structure
- Human Resource Planning; job descriptions, recruitment, selection, hiring, orientation, training and development programs
- Remuneration and Benefits Administration
- Performance Management; evaluations and incentive schemes
- Employee Relations
- Create an engaged and thriving company culture
- Digitalisation of HRM
Property-level leases
- Management of leases and other third-party agreements
Finance, Accounting & Reporting
- Establishing accounting & reporting systems in line with USALI and IFRS
- Preparation of simple and up-to-date financial statements, including monthly financial results
- Annual budgeting, execution and review
- Ad-hoc budget and estimated income, salaries and other similar expenditure and operating expenses
- Cost benefit analysis of each hotel department & outlets
- CapEx monitoring & FF&E budgeting
- Debtor review & management
- Cost KPI benchmarking
Pre-opening services
- Selection, procurement, contracting of supplies and equipment
- Manning and onboarding of staff
- Inventory & fixture count prior to opening
- Negotiation of contracts with all the potential clients (tour operators, OTAs, etc.) and any other required actions leading to the successful launch
Sustainability
- Future-proof the asset in the face of ESG regulations and trends
Development Advisory
- Concept design
- Detailed budget planning
- Value engineering
- Procurement
- Renovations and new construction