Hotel Management

Our core focus is to maintain and enhance value, subject to your constraints of capital and time

We manage hotels with flexible operating models across a wide range of hotel segments & brands

Revenue Management
  • Rooms market mix
  • Yield and pricing reviews
  • Specialised Account Management
  • Franchise Related Activities
  • Room Inventory Controls
  • Revenue Maximisation Reviews
Sales & Marketing
  • Competitive set analysis; SWOT analysis, pricing and tour operator business partners
  • Identification of the optimum segmentation mix and appropriate booking sources (OTAs, Tour Operators, Affiliations, etc.)
  • Contracting policies with domestic & international travel agents and tour operators (allotment contracts, on-request contracts, rates & discounting, etc.)
  • Digital Marketing; strategy, content, e-mail, SEO, social media, website optimisation, YouTube and paid search
Food & Beverage
  • Branding, concept & experience development
  • Menu development & engineering
  • Operational review & optimisation
Design, Branding and Communications
  • Customer experience and its integrity, spatial or digital, is an integral part of the branding
  • Our design & branding journey starts from identifying the future customer, which we build the concept, brand and design around it
  • Integrated PR & communication strategies
Human Resources
  • Bespoke manning to create a dynamic organisational structure
  • Human Resource Planning; job descriptions, recruitment, selection, hiring, orientation, training and development programs
  • Remuneration and Benefits Administration
  • Performance Management; evaluations and incentive schemes
  • Employee Relations
  • Create an engaged and thriving company culture
  • Digitalisation of HRM
Property-level leases
  • Management of leases and other third-party agreements
Finance, Accounting & Reporting
  • Establishing accounting & reporting systems in line with USALI and IFRS
  • Preparation of simple and up-to-date financial statements, including monthly financial results
  • Annual budgeting, execution and review
  • Ad-hoc budget and estimated income, salaries and other similar expenditure and operating expenses
  • Cost benefit analysis of each hotel department & outlets
  • CapEx monitoring & FF&E budgeting
  • Debtor review & management
  • Cost KPI benchmarking
Pre-opening services
  • Selection, procurement, contracting of supplies and equipment
  • Manning and onboarding of staff
  • Inventory & fixture count prior to opening
  • Negotiation of contracts with all the potential clients (tour operators, OTAs, etc.) and any other required actions leading to the successful launch
  • Future-proof the asset in the face of ESG regulations and trends
Development Advisory
  • Concept design
  • Detailed budget planning
  • Value engineering
  • Procurement
  • Renovations and new construction

Hotel Management


Interim Management


Independent Business Review


Asset Management